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This tool will help employers assess their readiness for implementing innovations in the area of work-based learning and career pathway initiatives for frontline health care workers.  Employers can assess their strengths and limitations related to policies, practices, and processes that  are likely to contribute to the successful implementation and adoption of such initiatives.  After completing the tool, employers may want to address areas identified through the self-assessment to boost their prospects for successfully implementing work-based learning for frontline workers in health care.  The Employer Self-Assessment Tool is based on experiences gained by the 17 projects supported by Jobs to Careers: Promoting Work-based Learning for Quality Care.  A five-year, $15.8 million national initiative, Jobs to Careers is dedicated to improving the quality of care for patients and communities by changing the way frontline workers are trained, rewarded, and advanced in careers.  This tool was developed by Jennifer Craft Morgan and Bob Konrad of the University of North Caroline at Chapel Hill, who led the evaluation team for Jobs to Careers.

Who Are Frontline Workers in Health Care?

Frontline health care workers generally have education levels at the Bachelor’s level or below, with median annual wages below $40,000, and they provide direct care or service. As you answer the questions in the organizational readiness tool, consider this partial list of jobs these women and men perform.

Cardiovascular technologists and technicians
Child, family, and school social workers
Dental assistants
Dietetic technicians
Emergency medical technicians and pharmacists
Environmental science (e.g., housekeeping)
Health educators Home health aides
Licensed practical and licensed vocational nurses
Medical and clinical laboratory technicians
Medical and public health social workers
Medical assistants
Medical records and health information technicians
Medical transcriptionists
Mental health and substance abuse social workers
Mental health counselors
Nursing aides, orderlies, and attendants
Occupational health and safety specialists
Occupational therapist assistants
Personal and home care aides
Pharmacy aides
Pharmacy technicians
Physical therapist aides
Physical therapist assistants
Psychiatric aides
Psychiatric technicians
Recreational therapists
Radiologic technologists and technicians
Rehabilitation counselors
Respiratory therapist technicians
Social and human services assistants
Substance abuse and behavioral disorder counselors
Surgical technologists


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